Frequently asked questions

Do I need to make an appointment?

Yes, Bluebell Bridal is by appointment only.

Selecting your dream bridal gown is team effort. During your appointment your expert stylist will give you their undivided attention and will be able to answer any questions that you may have.

Do your charge for appointments?

Bluebell Bridal charges a non-refundable booking fee of $45 for your 90 minute styling appointment. This fee is redeemable against a gown purchase made at Bluebell Bridal, if the purchase is made within 6 months of your initial appointment.

Payment is made via Paypal at the time of booking to secure the appointment date and time. The appointment cannot be transferred to, or utilised by, any third party.

If you request a second “follow-up” styling appointment it does not incur a fee if your follow-up appointment takes place inside 4 months of the first styling appointment. Call on 9662 3331 or email us on to book your second appointment.

No less than 48 hours notice is required to reschedule the appointment date and or time without further cost. Any reschedule requested inside 48hrs will incur a further booking fee to secure another date and or time.  

Refunds of the booking fee are not provided under any circumstance, including finding your dress elsewhere, or not utilising the appointment slot booked.

We look forward to welcoming you.

How many guests can I bring?

During the unprecedented times of COVID-19, we ask you to bring only two guests with you.

Regrettably, extra guests are not be permitted and we cannot offer swapping over of guests during your styling appointment.



Terms & Conditions Styling Appointments

The booking fee is non-refundable. No refunds of booking fees are offered for any reason whatsoever, including purchasing a gown elsewhere.

The appointment booked cannot be transferred to any any other party and must be used within 30 days of the initial appointment booking.

Booking fees are redeemable against a purchase of the same or greater value.

The appointment day and time may be changed without incurring further cost, providing a minimum of 48 hours notice given to Bluebell Bridal by emailing




Do I need to confirm my appointment once booked?

We will send an sms to your provided mobile number up to 5 days ahead of your appointment time asking you to confirm or cancel in reply.

A reply is need to confirm your appointment.

If we do not receive a reply from you the appointment we will be cancelled and you will receive an email confirming the cancellation.


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What is the price of your gowns?

Bluebell Bridal has an incredible selection of gowns. to provide you with a guide please see below price ranges for our gowns:

Alca Line Trunks Show 3-18 July $1100-$6000

Alex Perry $5000 – $6000

Alyssa Kristin $4999 – $5000

Boho Bridal Design $3000 – $4500

Corston Couture $5800 – $7000

Daisy Bridal $3200 – $3800

Hera Couture $3999 – $5000

Dan Jones $3,000 – $7000

Maticevski $1950 – $7999

Prea James $3800 – $5000

Sassi Holford $3899  -$7000



What are your opening hours?

By Appointment Only:

Tuesday 11am – 5pm                                          Wednesday 10am – 5pm
Thursday and Friday 11am – 7pm
Saturday: 9am – 5pm
Closed: Sundays Mondays and Public Holiday Weekends

How do I book an appointment?

Please book your appointment using our online booking system which will give you a current up to the minute look at what dates and times are available.

A confirmation email will be sent to you immediately. Please don’t forget to check your spam folder.

Please note we can only offer one forward appointment booking for each bride.

To avoid disappointment during peak times we suggest booking in advance, especially for Thursday and Friday evenings and Saturdays.

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Can I share my appointment with a friend?

In the interests of serving you best and ensuring you have a great experience in our salon we do not offer share/split appointments.

If you and your BFF wish to both have an appointment on the same day, we kindly ask you to book two separate appointments.

You may opt for the same time, or by our recommendation, one after the other.

If you have any questions, please email us on:

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How long will my appointment be?

Our appointments run for 1 hour.

If you prefer a quieter, more serene environment, please consider booking your appointment during the day on a Tuesday or Wednesday as we often have fewer brides in our salon earlier in the week.

How far in advance should I book?

We suggest you start looking for your gown 10-12 months ahead of your wedding day.

We cannot accept appointments whereby the wedding day more than 12 months away the day of appointment booked.

Our designers offer different delivery times on gowns ordered. This timing will also ensure that you will have the option to choose from our full range of gowns available in our salon, and to allow sufficient time for alterations following delivery of your gown.

The style of your venue will have a strong influence on the type of gown you choose, so we recommend booking your venue prior to starting the search for your dream gown.

What if I need to change or cancel?

To cancel or change your appointment time, please contact us directly via or by calling 03 9662 3331.

Please provide no less than 48 hours notice as we often have a long wait list of ladies wanting to book an appointment

A reminder sms and email is sent 50 hours prior to your appointment to confirm.

What is your food and drink policy?

Given how special wedding gowns are, we kindly ask that you do not bring in food or drinks into the salon.

My wedding is soon - can you help?

Please call us on 03 9662 3331 as we are here to assist in any way we can.

We have a selection of gowns that you can purchase directly from our salon floor, we also have a selection of gown suppliers who can offer a “rush” or “priority” service speeding up the delivery of your gown. Please kindly note that rush fees apply.

Do you hire gowns?

Bluebell Bridal does not offer a gown hire service.

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What should I expect?

Upon your arrival at our salon, we will introduce you to your personal stylist, who will accompany you on your bridal gown search.

We suggest wearing nude underwear and please feel free to bring in any other undergarments or shape wear you may wish to wear under your gown. The correct underwear can transform the look and fit of your gown.

What do I bring to my appointment?

Please bring a list of your favourite gown styles that you have seen on our web site along with any inspirational images that may have caught your eye. Please also come in with an open mind and don’t be surprised if you find “the one” on your first visit to our salon.

What size are your sample gowns?

We have salon sample gowns in sizes 8 to 12.

Salon sample gowns vary in size from designer to designer.

Regrettably, it is not possible to stock all sizes for all gowns but we have endeavoured to provide a wonderful selection of sizes across our designers for you.

You are fully booked. What can I do?

Please call us to be added to our waitlist. We will call you immediately should an appointment become available. Regrettably we cannot guarantee that an appointment will become available.

I'm in my dress - can I take pictures?

We have a no photos or video policy.

How do I order my gown?

On finding your dream gown, we will take your measurements and select your size.

To order your gown with our suppliers on standard delivery (non rush), we require a 50% deposit. The remainder will be due when you “meet your dress”.

What is the normal delivery time?

Manufacture and delivery times vary from designer to designer. Generally, delivery time will be between 6 – 8 months.

Your stylist will work with you to ensure that your gown will arrive in plenty of time before your wedding, including accounting for time to have those final alterations done to achieve the perfect fit; perfect for you and no one else!

Can you post my gown to me?

Sure! We deliver gowns all over the world. We will be able to provide a quote to post your gown to you after it arrives, wherever you may be.

Will I need alterations?

In nearly all cases alterations will be needed to ensure the perfect fit on your wedding day. Please kindly note that alterations are not included in the purchase price of your gown as the needs of each bride vary greatly.

Bluebell Bridal offers an exclusive in-house expert alterations service.

Alterations appointments are available from Tuesday – Friday inclusive, but not on Saturdays, Sundays, Mondays or public holidays. It is not possible to give quotes or estimates on the cost of alterations at the time of ordering your gown.

We offer for all our customers that purchase a gown from us, a complimentary fitting appointment with our highly skilled Alterations team approximately 10 weeks out from your wedding.

When should I book for alterations?

At Bluebell Bridal, we generally start alterations 10 weeks before your wedding date. This ensures that on your big day that perfect fit is achieved to your body shape at that time.

In our efforts to ensure your gown fits perfectly on your wedding day, we kindly ask you to note that you may require up to 4 fittings, and worth noting should you need to consider your schedule.

Can I organise my own alterations?

Certainly, you are not obliged to engage our alterations service.

Where do I park? What is your closest station?

I am so excited but need to know where do I park if driving, and how long should I plan to be there before my appointment?

Bluebell Bridal is located on Flinders Lane in the “Soho” District of fabulous Melbourne.

Why not make your day searching for your dream gown an event to remember!

Plan to have brunch prior to your styling appointment or lunch and champers after at one of the many wonderful restaurants in walking distance of our Salon.

We recommend you plan around your 1 hour appointment with us to make your trip to Melbourne’s CBD Soho District an adventure for either the entire morning or afternoon. Then again, why not just make the day of it!

If your are driving in to visit us and looking for under cover parking, we recommend googling “City CBD parking near 141 Flinders Lane”.   A list of car parks will appear for you to research and make a selection on what is most convenient  for you from a location and rate view point.

If using public transport, we are close to Flinders Street Station, and numerous tram routes.

Does your salon have bathroom facilities?

With regret, our salon does not have public bathroom facilities.

The closest public facilities we are in knowledge of are at The Melbourne Town Hall located on the corner of Collins and Swanston Streets.