Frequently Asked Questions

Yes, Bluebell Bridal is by appointment only.

Selecting your dream bridal gown is a team effort. During your appointment your expert stylist will give you their undivided attention and will be able to answer any questions that you may have.

Bluebell Bridal charges a booking fee.

The fee/s is redeemable against a gown purchase made at Bluebell Bridal, if the purchase is made within 6 months of your initial appointment.

Weekday Appointments  $55

Our weekday styling appointments run for 2 hours.

Saturday Styling Appointments $65

Our Saturday styling appointments run for 90 minutes.

Additional Appointments $25

Additional Appointment – one hour for brides to revisit our salon to try on their favourite styles again. For brides who have had their first styling appointment within the last 4 months.

Alterations Appointments for brides who have purchased their gown elsewhere is  $65 for the initial appointment.

There are no alterations fee for brides who have purchased their gown at Bluebell Bridal

Payment

Payment is made via Paypal ( you do not need to have a Paypal account but need a MasterCard or Visa) at the time of booking to secure the appointment date and time. The appointment cannot be transferred to or utilised by any third party.

No less than 48 hours notice is required to reschedule the appointment date

Refund Policy on Appointment  Fee – please see question :

What is Your Refund Policy?

We look forward to welcoming you.

At our salon, we prioritise privacy and aim to provide a personalized experience for every bride so we kindly ask that you refrain from capturing or sharing any content during your experience.

To ensure this, we offer a private setting where each bride can enjoy their curated experience.

We offer the service of taking styled photos of our brides in their favorite gown. 

If time allows, you can also shoot a short video of the bride in her gown to have to take home and will solely feature the bride.

We ask that each bride brings a maximum of three guests.

A refund of your booking fee will only be provided if a cancellation notice is given at least  48 hours  before your scheduled appointment. Cancellations must be received in writing to info@bluebellbridal.com.au

No refunds will be provided for cancellation notice received by Bluebell Bridal inside 48 hours of your appointment.

The appointment day and time may be changed without incurring further cost, providing a minimum of 48 hours notice to Bluebell Bridal by emailing info@bluebellbridal.com.au or calling 9662 3331

For notice received in under 48 hours, no refund is offered.

The appointment booked cannot be transferred to any any other party and must be used within 90 days of the initial appointment booking.

Booking fees are redeemable against a purchase of a gown.

We will send an a reminder sms and email in the lead up to your appointment.

We request that you check spam folders as well as sometimes our emails head there.

Bluebell Bridal has an incredible selection of gowns. to provide you with a guide please see below price ranges for our gowns:

Alex Perry Bride $4500- $8000

Antonio Gual $5199 – $5699

ByMBlake – $1200 – $3300

Caroline Castigliano $4000-$8000

Ella Moda $3999 (minis) – $9000

House of Flora $6999 – $8999

Hera Couture $3999 – $6600

Maticevski $2900 – $8000

Popovski $880 (minis) – $6800

Prea James $4000 – $7000

Sassi Holford $4300 -$8000

By Appointment Only:

Tuesday 11.30am – 5.30pm
Wednesday 11.30am – 7pm
Thursday 10am – 5.30pm
Friday 10am – 5.30pm
Saturday: 8.30am – 5.30pm

Closed: Sundays Mondays and Public Holiday Weekends

Please book your appointment using our online booking system which will give you a current up to the minute look at what dates and times are available.

A confirmation email will be sent to you immediately. Please don’t forget to check your spam folder.

Please note we can only offer one forward appointment booking for each bride.

To avoid disappointment during peak times we suggest booking in advance, especially for Wednesday and Thursday evenings and Saturdays.

In the interests of serving you best and ensuring you have a great experience in our salon we do not offer share/split appointments.

If you and your BFF wish to both have an appointment on the same day, we kindly ask you to book two separate appointments.

You may opt for the same time, or by our recommendation, one after the other.

If you have any questions, please email us on:

info@bluebellbridal.com.au

Weekday Styling Appointments: 2 Hours

Saturday Styling Appointments: 90 minutes

Accessories Appointments: 30 minutes

Meet the Dress: 30 minutes

Meet the Dress and Alterations: 60 minutes

First Alterations Appointments: 60 minutes

Additional Alterations Appointments: 30 minutes

On finding your dream gown, we will take your measurements and select your size.

To order your gown with our suppliers on standard delivery (non rush), we require a 50% deposit. The remainder will be due when you “meet your dress”.

Manufacture and delivery times vary from designer to designer. Generally, delivery time will be between 6 – 8 months with rush orders possible when an additional fee is paid. Rush orders are subject to approval.

Your stylist will work with you to ensure that your gown arrives well ahead of wedding day and allowing enough time to have alterations done to achieve the perfect fit; perfect for you and no one else!

Sure! We deliver gowns all over the world. We will be able to provide a quote to post your gown to you after it arrives, wherever you may be.

In nearly all cases alterations will be needed to ensure the perfect fit of your wedding gown. Please kindly note that alterations are not included in the purchase price of your gown as the needs of each bride vary greatly.

Bluebell Bridal offers an exclusive in-house expert alterations service.

Alterations appointments are available from Tuesday – Friday inclusive, but not on Saturdays, Sundays, Mondays or public holidays. It is not possible to give quotes or estimates on the cost of alterations at the time of ordering your gown.

We welcome both brides who have purchased their gown from Bluebell Bridal and those who have purchased from elsewhere. We offer a complimentary alterations consultation with our highly skilled alterations team approximately 8-10 weeks out from your wedding day.

Certainly, you are not obliged to engage our alterations service.

At Bluebell Bridal, we generally start alterations 10 weeks before your wedding date. This ensures that on your big day that perfect fit is achieved to your body shape at that time.

In our efforts to ensure your gown fits perfectly on your wedding day, we kindly ask you to note that you may require up to 4 fittings, and worth noting should you need to consider your schedule.

In addition to your initial one hour consultation, you can expect to have up to 3 or possibly 4 fitting appointments to ensure the perfect fit for your special day.

Bluebell Bridal is located on Flinders Lane in the “Paris Quarter” District of fabulous Melbourne with numerous under cover parking options.

If you are driving in to visit us and looking for under cover parking, we recommend searching for “City CBD parking near 141 Flinders Lane”.

If using public transport, we are close to Flinders Street Station, and numerous tram routes.

Why not make your day searching for your dream gown an event to remember!

Plan to have brunch prior to your styling appointment or lunch and champers after at one of the many wonderful restaurants in walking distance of our Salon.

We recommend you plan around your 90 minute appointment with us to make your trip to Melbourne’s CBD Paris Quarter District an adventure for either the entire morning or afternoon. Then again, why not just make the day of it!

Yes, for our customers.

We suggest you start looking for your gown 10-12 months ahead of your wedding day.

We cannot accept appointments whereby the wedding day more than 14 months in advance of your booked appointment.

Our designers offer different delivery times on gowns ordered. This timing will also ensure that you will have the option to choose from our full range of gowns, and to allow sufficient time for alterations following delivery of your gown.

To cancel your appointment, we must received your cancellation in no less than 48 hours ahead of your appointment in writing to: info@bluebellbridal.com.au

For appointments cancelled inside 48 please note there is no refund on the consultation fee.

To change your appointment time, please contact us directly via info@bluebellbridal.com.au or by calling 03 9662 3331.

Please provide no less than 48 hours notice as we often have a long wait list of ladies wanting to book an appointment

Given how special wedding gowns are, we kindly ask that you do not bring in food or drinks into the salon.

Please call us on 03 9662 3331 or email salon@bluebellbridal.com.au  as we are here to assist in any way we can.

We have a very small selection of gowns that you can purchase directly from our salon floor, we also have a selection of gown suppliers who can offer a “rush” or “priority” service speeding up the delivery of your gown. Please kindly note that rush fees apply.

Bluebell Bridal does not offer a gown hire service.

Upon your arrival at our salon, we will introduce you to your personal stylist, who will accompany you on your bridal gown search.

We suggest wearing nude coloured underwear and please feel free to bring in any other undergarments or shape wear you may wish to wear under your gown. The correct underwear can transform the look and fit of your gown.

Please bring a list of your favourite gown styles that you have seen on our web site along with any inspirational images that may have caught your eye. Please also come in with an open mind and don’t be surprised if you find “the one” on your first visit to our salon.

We have salon sample gowns in sizes 8 to 12.

Salon sample gowns vary in size from designer to designer.

Please call us on 9662 3331 to be added to our wait-list. We will call you immediately should an appointment become available. Regrettably we cannot guarantee that an appointment will become available.

You may wish to undertake your own research to choose a gown cleaning specialist but if you are looking for a suggestion from us, please call Syndal’s  Dry Cleaners on 03 9887 8114