Frequently asked questions

Do I need to make an appointment?

Yes, Bluebell Bridal is by appointment only.

Selecting your dream bridal gown is a team effort. During your appointment your expert stylist will give you their undivided attention and will be able to answer any questions that you may have.

Do your charge for appointments?

Bluebell Bridal charges a non-refundable booking fee of $55 for your 90 minute styling appointment. This fee is redeemable against a gown purchase made at Bluebell Bridal, if the purchase is made within 6 months of your initial appointment.

Payment is made via Paypal at the time of booking to secure the appointment date and time. The appointment cannot be transferred to, or utilised by, any third party.

If you request a second “follow-up” styling appointment it does not incur a fee if your follow-up appointment takes place inside 6 months of the first styling appointment. Call on 9662 3331 or email us on to book your second appointment.

No less than 48 hours notice is required to reschedule the appointment date and or time without further cost. Any reschedule requested inside 48hrs will incur a further booking fee to secure another date and or time.

Refunds of the booking fee are not provided under any circumstance, including finding your dress elsewhere, or not utilising the appointment slot booked.

We look forward to welcoming you.

How many guests can I bring?

During these challenging times of the COVID-19 pandemic, we will confirm 5-7 days prior to your appointment the exact number of guests you can bring.

We know that this is not ideal but thank-you in advance for your understanding.

Terms & Conditions Styling Appointments

The booking fee is non-refundable. No refunds of booking fees are offered for any reason whatsoever, including purchasing a gown elsewhere.

The appointment booked cannot be transferred to any any other party and must be used within 30 days of the initial appointment booking.

Booking fees are redeemable against a purchase of a gown.

The appointment day and time may be changed without incurring further cost, providing a minimum of 48 hours notice is given to Bluebell Bridal by emailing

Do I need to confirm my appointment once booked?

We will send an a reminder sms and email in the lead up to your appointment.

We request that you check spam folders as well as sometimes our emails head there.

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What is the price of your gowns?

Bluebell Bridal has an incredible selection of gowns. to provide you with a guide please see below price ranges for our gowns:

Alca Line Bride $3200 – $6000

Alena Leena $4000 – $4500

Alex Perry Bride $5000- $6000

Alyssa Kristin $4999 – $5500

Angela Marcuccio $4000- $6000

Anna Sposa $3460 – $4000

Corston Couture $5800 – $7000

Christie Nicole $5700 – $12500

Daisy Bridal $3800  – $3800

Ella Moda $5200 – $5900

Flora $6300 – $8000

Harriette Gordon $2000 – $6000

Hera Couture $3999 – $5000

Maticevski $1950 – $4000

Popovski $2000 – $4500

Prea James $3500 – $7000

NEWHITE $4500 – $7400

Sassi Holford $3899 -$7000

Tal Kedem $7100 – $13000

What are your opening hours?

By Appointment Only:

Tuesday 11.30am – 5pm                                          Wednesday 11.30am – 7pm
Thursday 11.30am – 7pm
Friday 10am – 5.30pm
Saturday: 8.30am – 5.30pm
Closed: Sundays Mondays and Public Holiday Weekends

How do I book an appointment?

Please book your appointment using our online booking system which will give you a current up to the minute look at what dates and times are available.

A confirmation email will be sent to you immediately. Please don’t forget to check your spam folder.

Please note we can only offer one forward appointment booking for each bride.

To avoid disappointment during peak times we suggest booking in advance, especially for Wednesday and Thursday evenings and Saturdays.

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Can I share my appointment with a friend?

In the interests of serving you best and ensuring you have a great experience in our salon we do not offer share/split appointments.

If you and your BFF wish to both have an appointment on the same day, we kindly ask you to book two separate appointments.

You may opt for the same time, or by our recommendation, one after the other.

If you have any questions, please email us on:

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How long will my appointment be?

Our appointments run for 90 minutes.

If you prefer a quieter, more serene environment, please consider booking your appointment during the day on a Tuesday or Wednesday as we often have fewer brides in our salon earlier in the week.

I'm in my dress - can I take pictures?

We have a no photos or video policy.

How do I order my gown?

On finding your dream gown, we will take your measurements and select your size.

To order your gown with our suppliers on standard delivery (non rush), we require a 50% deposit. The remainder will be due when you “meet your dress”.

What is the normal delivery time?

Manufacture and delivery times vary from designer to designer. Generally, delivery time will be between 6 – 8 months.

Your stylist will work with you to ensure that your gown arrives well ahead of wedding day and allowing enough time to have alterations done to achieve the perfect fit; perfect for you and no one else!

Can you post my gown to me?

Sure! We deliver gowns all over the world. We will be able to provide a quote to post your gown to you after it arrives, wherever you may be.

Will I need alterations?

In nearly all cases alterations will be needed to ensure the perfect fit of your wedding gown. Please kindly note that alterations are not included in the purchase price of your gown as the needs of each bride vary greatly.

Bluebell Bridal offers an exclusive in-house expert alterations service.

Alterations appointments are available from Tuesday – Friday inclusive, but not on Saturdays, Sundays, Mondays or public holidays. It is not possible to give quotes or estimates on the cost of alterations at the time of ordering your gown.

We welcome both brides who have purchased their gown from Bluebell Bridal and those who have purchased from elsewhere. We offer a complimentary alterations consultation with our highly skilled alterations team approximately 8-10 weeks out from your wedding day.

Can I organise my own alterations?

Certainly, you are not obliged to engage our alterations service.

When should I book for alterations?

At Bluebell Bridal, we generally start alterations 10 weeks before your wedding date. This ensures that on your big day that perfect fit is achieved to your body shape at that time.

In our efforts to ensure your gown fits perfectly on your wedding day, we kindly ask you to note that you may require up to 4 fittings, and worth noting should you need to consider your schedule.

How many alterations appointments will I need?

In addition to your initial one hour consultation, you can expect to have up to 3 or possibly 4 fitting appointments to ensure the perfect fit for your special day.


Where do I park? What is your closest station?

Bluebell Bridal is located on Flinders Lane in the “Paris Quarter” District of fabulous Melbourne with numerous under cover parking options.

If you are driving in to visit us and looking for under cover parking, we recommend searching for “City CBD parking near 141 Flinders Lane”.

If using public transport, we are close to Flinders Street Station, and numerous tram routes.

Why not make your day searching for your dream gown an event to remember!

Plan to have brunch prior to your styling appointment or lunch and champers after at one of the many wonderful restaurants in walking distance of our Salon.

We recommend you plan around your 90 minute appointment with us to make your trip to Melbourne’s CBD Paris Quarter District an adventure for either the entire morning or afternoon. Then again, why not just make the day of it!


Does your salon have bathroom facilities?

With regret, our salon does not have public bathroom facilities.

The closest public facilities we are in knowledge of are at :

The Melbourne Town Hall located on the corner of Collins and Swanston Streets.

Federation Square near the NGV entrance and Ice Bar

How far in advance should I book?

We suggest you start looking for your gown 10-12 months ahead of your wedding day.

We cannot accept appointments whereby the wedding day more than 12 months in advance of your booked appointment.

Our designers offer different delivery times on gowns ordered. This timing will also ensure that you will have the option to choose from our full range of gowns, and to allow sufficient time for alterations following delivery of your gown.

What if I need to change or cancel?

To cancel or change your appointment time, please contact us directly via or by calling 03 9662 3331.

Please provide no less than 48 hours notice as we often have a long wait list of ladies wanting to book an appointment

A reminder sms and email is sent 50 hours prior to your appointment to confirm.

What is your food and drink policy?

Given how special wedding gowns are, we kindly ask that you do not bring in food or drinks into the salon.

My wedding is soon - can you help?

Please call us on 03 9662 3331 as we are here to assist in any way we can.

We have a very small selection of gowns that you can purchase directly from our salon floor, we also have a selection of gown suppliers who can offer a “rush” or “priority” service speeding up the delivery of your gown. Please kindly note that rush fees apply.

Do you hire gowns?

Bluebell Bridal does not offer a gown hire service.

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What should I expect?

Upon your arrival at our salon, we will introduce you to your personal stylist, who will accompany you on your bridal gown search.

We suggest wearing nude coloured underwear and please feel free to bring in any other undergarments or shape wear you may wish to wear under your gown. The correct underwear can transform the look and fit of your gown.

What do I bring to my appointment?

Please bring a list of your favourite gown styles that you have seen on our web site along with any inspirational images that may have caught your eye. Please also come in with an open mind and don’t be surprised if you find “the one” on your first visit to our salon.

What size are your sample gowns?

We have salon sample gowns in sizes 8 to 12.

Salon sample gowns vary in size from designer to designer.

You are fully booked. What can I do?

Please call us on 9662 3331 to be added to our wait-list. We will call you immediately should an appointment become available. Regrettably we cannot guarantee that an appointment will become available.